By placing an order you agree to the below terms and condtions.
RECOMMENDED BUNDLES NEEDED:
12"-14" 2 Bundles or more
14'-22" 3 Bundles or more
22-28" 4 Bundles or more
**Each bundle weighs around 100 grams (3.5-4 ounces). Our hair ranges in color from natural black to dark/medium brown.**
RETURN AND REFUND POLICY:
Currently, no returns or refunds are accepted. Please contact us with any order issues!
SHIPPING AND PROCESSING:
COVID Shipping Update: We are working, but adjusting as necessary. Please add an additional 2-3 business days to all shipping timeframes due to current ongoing pandemic.
All orders placed after 5PM EST will be processed the next business day. Orders are not processed on weekends and holidays.
We currently do not ship worldwide, only within the United States.
Please allow 5-7 business days for processing and shipping.
**Additional processing timeframes for wigs and custom orders can be found in the product description of each item.It is best to take your custom wig fitting measurements with your hair secured up or down in the similar fashion that you would secure it when wearing your wig unit to ensure proper fit.
Please remember that the accuracy of your measurements will determine how your unit fits. BTBB is not responsible for incorrect fitting unit due to inaccurate measurements.
**If you have questions about measurements, please contact us via email or our Instagram page for assistance after ordering.**
VIRGIN BRAZILIAN VS AUTHENTIC RAW
If you've never experienced Authentic Raw hair, you will immediately feel and see the difference. Raw Hair is not for everyone. If you love the super shiny luster and silky-ness, I suggest our Virgin Brazilian(Chinese) textures. Raw Hair is more coarse and more textured, mimicking most natural African American hair when blown out. Raw hair is in it's purest form.